Thanks so much for playing, and for the kind words about the art and audio! our artists and composer are going to be so happy you noticed! Also glad you found the little window secret 😊
You’re not alone on the tea logic being confusing. Right now the customers are pretty strict: you have to match the tea type, hot vs iced, milk/no milk, and toppings exactly to what’s on their order card, and fully steep the teabag before serving. Even one extra ingredient or a missing topping will make them unhappy.
There’s also a chance there’s an intermittent bug where customers reject everything no matter what. I think I hit it once during playtesting, but I couldn’t reliably reproduce it, so I’m not 100% sure if it’s a real bug or just me being sleep-deprived from jam dev. 😅 If you ever feel like everything is getting rejected, it might be worth refreshing the page and loading the game again.
Really appreciate you taking the time to play multiple rounds and leave such a thoughtful comment.