No worries. 

With all the recent censorship and delisting controversies going on, as well as the fact that the bundle ended up getting delayed by two months due to some sort of technical or administrative problems at itch, things have just been really rough and stressful this year. I suspect that she had to fight really hard just to get the bundle up and running at all, so I wouldn't be too surprised if she is just really exhausted. 

Sorry about your experience, either way. I hope you enjoy the game!